Question 1

Why are your prices publicly visible?

Accepted Answer

Because transparency builds trust. You see all packages and add-ons upfront on the pricing page – no "price on request" and no nasty surprises.

Question 2

What does the cheapest option cost?

Accepted Answer

Entry starts at € 90 for a mini session; wedding packages start at € 690. You assemble the exact mix in the configurator.

Question 3

Is there a package configurator?

Accepted Answer

Yes. On the packages page you combine area, duration and add-ons and see the price instantly – with no inquiry needed.

Question 4

Are the prices net or gross?

Accepted Answer

All prices shown are final. As a small business under § 6 (1) 27 of the Austrian VAT Act, no VAT is charged – gross and net are identical, nothing is added.

Question 5

Is there a travel fee on top of the package price?

Accepted Answer

Not within the Kremstal, Krems and the nearer Wachau. Beyond 50 km from the Kremstal a small travel fee applies, quoted in advance.

Question 6

Can I get an individual quote?

Accepted Answer

Of course – if no standard package fits, I'll put together a tailored quote after a short chat.

Question 7

How does payment work?

Accepted Answer

25 % deposit on signing, the balance within 14 days of delivery – by bank transfer.

Question 8

When is the deposit due?

Accepted Answer

Only once the date is fixed and the contract signed – the inquiry itself is always non-binding and free.

Question 9

Do you accept instalment payments?

Accepted Answer

For larger wedding packages, splitting into two or three instalments is possible. Just ask – we'll find a fair solution.

Question 10

What about cancellation or postponement?

Accepted Answer

Rescheduling is free up to 4 weeks ahead if the new date is available. For cancellations up to 3 months ahead only the deposit is retained; details in the terms.

Question 11

Is there a discount on weekdays?

Accepted Answer

For weddings and shoots from Monday to Thursday there are often more attractive rates depending on the season – just ask.

Question 12

Can I combine packages?

Accepted Answer

Yes, many modules combine freely – e.g. wedding film plus engagement shoot plus album. The configurator shows the total.

Question 13

Are editing and delivery included in the price?

Accepted Answer

Yes, selection, professional editing and the online gallery are always included. There are no hidden per-image editing fees.

Question 14

What does a wedding film cost extra?

Accepted Answer

Film is already included in most wedding packages. As a standalone add-on you'll see the exact surcharge in the configurator.

Question 15

Do we get an invoice?

Accepted Answer

Yes, always a proper invoice from NKLS Multimedia e.U. – without VAT, as a small business under § 6 (1) 27 of the Austrian VAT Act. Businesses can still deduct it in full as an operating expense.

Question 16

Are there vouchers?

Accepted Answer

Yes, value and shoot vouchers are available – a lovely gift for a wedding, birth or anniversary.

Question 17

What does a second shooter cost?

Accepted Answer

The surcharge for a second shooter is shown transparently in the configurator; it pays off mainly for large or parallel-running weddings.

Question 18

Does an initial consultation cost anything?

Accepted Answer

No. The initial chat, quote and consultation are free and non-binding – you only pay with contract and deposit.

Question 19

How long is a quote valid?

Accepted Answer

Usually 14 days. During that time I hold your preferred date.

Question 20

What happens if the wedding runs longer than planned?

Accepted Answer

Extra hours are billed at the rate agreed in advance – fair and without last-minute surcharges.

Question 21

Are travel costs different for B2B?

Accepted Answer

For real-estate and winery jobs the same transparent travel rule applies; for multi-day projects we agree flat rates.

Question 22

Are there volume discounts for series (e.g. several properties)?

Accepted Answer

Yes, for agents and developers with regular needs there are tiered prices and subscription models – significantly lowering the per-property cost.

Question 23

What does a content subscription for a winery cost?

Accepted Answer

Content subscriptions for wineries start from a fixed monthly price depending on delivery volume. Exact tiers are on the wineries page.

Question 24

Do we pay extra for drone footage?

Accepted Answer

For weddings they're included. For real estate and wineries they're either part of the package or a low-cost add-on.

Question 25

Do regular clients get better rates?

Accepted Answer

Yes, regular clients – such as agents or winemakers – receive preferential rates and priority dates.

Question 26

Can I book just the film without photos?

Accepted Answer

Yes, film-only or photo-only packages are possible. Most couples end up taking both, though, because the price advantage is in the combo.

Question 27

Is there a surcharge for public holidays?

Accepted Answer

On public holidays a moderate surcharge may apply, which I state transparently in advance – never hidden.

Question 28

What's all included in a wedding's base price?

Accepted Answer

Pre-wedding call, travel in the core area, shooting, editing, online gallery and private usage rights. Add-ons like an album or express delivery are optional.

Question 29

Can I extend a package later?

Accepted Answer

Yes – as long as date and capacity allow, you can add hours, an album or a second shooter until shortly before.

Question 30

How does your price compare to other providers?

Accepted Answer

With me you get photo, film and drone from one source at a public fixed price – often cheaper than separately booked photo and video teams, and with no hidden costs.

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