Question 1

How does an inquiry work?

Accepted Answer

You fill in the short inquiry form, I reply within 24 hours. Then: free get-to-know call, quote, contract, deposit – date confirmed.

Question 2

How quickly do you reply?

Accepted Answer

Within 24 hours, usually faster. If you hear nothing after three days, something went wrong with delivery – please reach out again.

Question 3

Is the inquiry binding?

Accepted Answer

No – completely non-binding and free. Only the signed contract with deposit is binding.

Question 4

Can I just check availability?

Accepted Answer

Yes, in the booking section you can check whether your date is still free before making a full inquiry.

Question 5

What do you need from us for a quote?

Accepted Answer

Date, rough location, area (e.g. wedding) and your broad ideas on scope and budget. Nothing more – we clarify the rest in conversation.

Question 6

Do we meet in person before booking?

Accepted Answer

Happily – by video call or over a coffee in Krems. That way the chemistry fits before you commit.

Question 7

Do we get a written contract?

Accepted Answer

Always. Services, dates, delivery time and price are fixed in writing – security for both sides.

Question 8

What if we need several areas (e.g. wedding + property)?

Accepted Answer

No problem – I bundle it into one quote. In the form simply pick the main area and describe the rest in the free-text field.

Question 9

How much lead time does a shoot need?

Accepted Answer

Portrait or real-estate appointments are often possible within a week; weddings and larger projects should be planned further ahead.

Question 10

Can I book at short notice?

Accepted Answer

If the date is free, yes – even "tomorrow" sometimes works. Just ask; I'll tell you honestly whether it's feasible.

Question 11

What's the best way to reach you?

Accepted Answer

Via the inquiry form, by e-mail to studio@nkls-media.at or by phone. I respond to inquiries within 24 hours.

Question 12

Do you work alone or in a team?

Accepted Answer

At its core I'm a one-man studio from the Kremstal – personal, reliable, one point of contact. For big projects I bring in vetted partners.

Question 13

Do we get a checklist beforehand?

Accepted Answer

Yes, after booking I send a compact preparation checklist (schedule, wish-list shots, contacts) – so everything runs smoothly on the day.

Question 14

Can we send wish-list shots / inspiration?

Accepted Answer

Absolutely. A small collection of example images helps me match your taste – while still bringing in my own signature.

Question 15

What happens after the shoot?

Accepted Answer

I back up the data several times, make the selection, edit and deliver a private online gallery for download within the agreed deadline.

Question 16

Do you offer an on-site location visit?

Accepted Answer

For larger weddings, gladly – joint location scouting helps plan light and logistics in advance.

Question 17

What if we have to postpone the date?

Accepted Answer

Rescheduling is free up to 4 weeks ahead, provided the new date is available. Just let me know as early as possible.

Question 18

Can we book you for several days?

Accepted Answer

Yes – e.g. for a multi-day wedding with stag night and brunch, or a film project over several shoot days. Multi-day rates are agreed individually.

Question 19

Will you talk to our wedding planner too?

Accepted Answer

Gladly. I coordinate directly with planners, caterers and celebrants so the day runs smoothly for everyone.

Question 20

How far in advance do we get the final schedule?

Accepted Answer

At the latest two weeks before the date the finely tuned schedule is set – with buffer times for the light.

Question 21

What if the weather is bad on the day?

Accepted Answer

I always have a plan B for indoor or rain images. Dramatic clouds or umbrellas often make for the loveliest shots.

Question 22

Can I book you as a gift for someone?

Accepted Answer

Yes, via a voucher. I issue it personalised – popular for weddings, births or as a family-shoot surprise.

Question 23

What's the first step if I'm not sure how this works?

Accepted Answer

Just tell me in your own words what you have in mind. I'll guide you step by step – you don't need to know any jargon.

Question 24

Can I see your real work beforehand?

Accepted Answer

Of course – in the portfolio you'll find real images from weddings, wine, events and portraits from the Wachau and Kremstal.

Question 25

What makes working with you relaxed?

Accepted Answer

One contact, clear arrangements, honest advice and reliable delivery times. You shouldn't have to worry about anything but enjoying your day.

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September 2026

Frequently asked questions

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